These terms and conditions apply to consumers and companies placing direct orders as customers of iF DESIGN MEDIA GmbH.
To the exclusion of the book trade, these terms and conditions shall apply to consumers and companies (hereinafter referred to as 'the customer') placing direct orders as customers of iF DESIGN MEDIA GmbH (hereinafter referred to as 'iF'). Counter confirmations by the customer with reference to their own terms and conditions of trade are hereby expressly ruled out. Any regulations deviating from these terms and conditions shall not be applicable unless iF has given its consent in writing.
1. Conclusion of Contract
A sales contract between the customer and iF and regarding the goods selected by the customer is only concluded when iF, or a third party commissioned by iF, confirms the order in writing or delivers the ordered goods to the customer.
2. Prices, Risks and Delivery
Unless otherwise stated, all prices include statutory value-added tax (VAT). Postage, packing and handling expenses will be invoiced separately. iF reserves the right to deliver only after pre-payment. The place of fulfillment is iF’s distribution center. The customer shall bear any risks associated with the shipment of products insofar as the purchase concerned is not governed by the legislation for the purchase of consumer goods according to § 474 BGB (German civil code). Delivery dates shall only be deemed binding upon written confirmation by iF. iF is at all times entitled to part deliveries.
iF reserves the right to refrain from carrying out the order and to withdraw from the contract, if the ordered goods are unavailable as a result of the ordered book not being in stock or being out of print. In this case, iF will immediately inform the customer of the unavailability and, if applicable, promptly reimburse the already paid purchase price. The customer shall not be entitled to damages as a result thereof.
3. Cancellation Policy
The customer has the right to withdraw from the purchase within 14 days without giving any reason by sending a written statement to this effect (e.g letter, fax or email) or by returning the goods.
The grace period shall commence upon receiving this notification, however, not prior to the delivery of the goods to the consignee, nor before the fulfillment of iF's duties to furnish information pursuant to §312c subsection 2 German Civil Code (BGB) in conjunction with Article 246 §2 in conjunction with §1 subsection 1 and 2 of the German Introductory Law of the Civil Code (Einführungsgesetz zum Bürgerlichen Gesetzbuch / EGBGB).
The revocation period shall be met if the revocation notice or the goods have been shipped in due time.
The revocation notice must be sent to:
iF DESIGN MEDIA GmbH
The right of revocation does not apply to goods manufactured according to customer specifications.
In the event of effective revocation, the services received by either party shall be returned and any benefits that may have been accrued (e.g. interest) shall be released.
Should the customer be partially or wholly unable to return the goods received from iF - or to only be able to do so in a damaged condition - the customer shall to this extent provide compensation accordingly. For any damage that shall have occurred by use of the goods as intended, the customer will not be liable to pay compensation. However, the customer is obliged to treat the goods with the utmost care during the revocation period and not to make proprietary use of the goods and to refrain from any action that may impair their value.
Goods capable of being sent by parcel post should be returned to iF at our risk. The cost of returning the goods shall be for the customer's account if the delivered goods correspond to those ordered and if the price of the goods to be returned does not exceed EUR 40 or where - in the event of more expensive goods - no consideration or a contractually agreed partial payment has been rendered at the time of cancellation.
Otherwise, the return consignment is free of charge. Obligations to refund payments must be met within 30 days. The deadline shall commence for the customer on the date that the notice of withdrawal is sent and for iF, following its receipt.
The purchase price is due in full and without discount within 14 days upon receipt of the goods and invoice.
Should the customer fall behind in payment, iF is entitled to withdraw from the contract. If the customer's payment is overdue, iF is entitled to charge default interest of 5% (for consumers) and 8% (for companies) above the European Central Bank's basic interest rate. Without receiving a reminder, the customer is in payment arrears if the invoice has not been settled within 14 days upon its receipt.
5. Retention of Title
In accordance with § 455 BGB, the delivered goods will remain the property of iF, until full settlement of all existing claims.
In the event of a resale of the delivered goods, any claims incurred by the customer from the resale shall be deemed to have been assigned hereby to iF. iF accepts this assignment.
If the customer records receipts from the resale of the reserved goods in an open account relationship with a third party, then, after balancing individual open account receivables to the periodic balance, or - if this is suspended in the open account on the customer's part - the final balance from the conclusion of the open account relationship shall be assigned to iF. iF accepts this assignment.
The retention of title in accordance with the foregoing provisions shall still remain in such cases where individual demands on our part shall be included in an account current and shall be viewed as security for our balance claim. The customer must inform iF immediately of seizure of the reserved goods or any other restriction on our rights by a third party.
6. Complaints / Notification of Defects
The customer is obliged to examine the delivered goods immediately upon receipt. Complaints will only be accepted within one week of receipt of the goods. Hidden defects that cannot be discovered after the immediate examination must be notified within the statutory warranty period. Where justified complaints are made within the statutory warranty period, iF is entitled and obliged, at its option and to the exclusion of further claims, to supply a replacement.
In the case of delayed, omitted or failed replacement, the customer can demand a reduction of payment or can withdraw from the contract. Defects in a part of the delivery may not allow a whole delivery to be rejected unless the remaining part of the delivery is of no use to the customer.
iF bears unlimited liability in the case of culpable injury to life, body or health and for damages incurred by intent or gross negligence either by iF or those employed in performing our obligations. Where iF has assumed a guarantee for the quality of the goods, for the ability to acquire the goods and for any other guarantees assumed, iF is liable for damages caused due to non-fulfillment of these guarantees and pursuant to the German Product Liability Act or any other mandatory statutory liability regulations that may apply. In case of minor negligent breach of a major contractual obligation (cardinal obligation), iF is liable up to the typically foreseeable damage, which is, in every aspect, limited to the purchase price of the ordered goods.
The above regulations apply to all claims for damages, whether in contract, tort or under any other legal or equitable regulations
8. Data Protection
All personal data made available by the customer at the beginning and during the course of the business relationship will only be used by iF for the fulfillment of the business purpose and will be processed and, in particular, stored in compliance with the regulations of the German Federal Law for Data Protection (BDSG).
The customer is, at any time, entitled to the deletion and/or correction of their personal data. Personal data is not passed on to third parties. If the customer wishes to delete or change their personal data, they must notify iF in writing.
9. Written form, Place of Performance, Place of Jurisdiction
The customer must submit all claims and complaints to iF in writing.
If the customer is not a consumer, the place of jurisdiction is Hannover (Germany).
However, iF reserves the right to pursue its claims before the courts at a location where the customer lives or has his registered office or branch. German law and German text applies exclusively with the exclusion of the UN Sales Convention. This shall also apply if the customer's registered office or branch is located in a country other than Germany. In the event of a legal dispute, the official address is: iF DESIGN MEDIA GmbH, Bahnhofstrasse 8, 30159 Hannover / Germany.
10. Final Provisions
Any deviations from these terms and conditions first require written form.
The customer shall not have the right to offset, withhold or reduce payments, even in the event of complaints of defects or counterclaims, unless iF expressly agrees to such, or the counterclaims are legally enforceable due to a final judgement. The customer shall only be entitled to rights of retention insofar as they are based on one and the same contract.
Should individual provisions of these terms and conditions prove ineffective, either in whole or in part, this shall not affect the validity of the remaining provisions.
© iF Design Media is a subsidiary of iF Design Forum International GmbH, Hannover
These terms and conditions shall apply to the handling of book orders.
1. Handling & Delivery Times
As a rule, iF Design Media GmbH will dispatch your order 2 working days after having received your order. Delivery times are between 1 and 2 days within Germany, between 2 and 5 days within Europe and between 4 and 9 days worldwide. In exceptional cases, delivery to destinations outside Europe may take longer. Depending on national import regulations, deliveries may be subject to customs duty. Delivery dates shall only be deemed binding upon written confirmation by iF. iF is at all times entitled to part
iF reserves the right to refrain from carrying out the order and to withdraw from the contract, if the ordered goods are unavailable as a result of the ordered book not being in stock or being out of print. In this case, iF will immediately inform you of the unavailability and, if applicable, promptly reimburse the already paid purchase price.
2. Shipping Costs within Germany
Standard shipping Shipping will be carried out via DHL-Paket. For deliveries within Germany and for parcels of up to 21kg, we will charge EUR 3.83 for postage plus a flat handling fee of EUR 4.52. All prices are without VAT and sales tax and are based on a parcel size no larger than 60 x 60 x 120cm. Should a larger parcel be needed, shipping costs will have to be recalculated. If shipping via another forwarding company should be cheaper, we will take this into account.
3. Shipping Costs outside Germany
Parcels of up to 5kg will be shipped with Deutsche Post Presse und Buch International.
Parcels over 5kg will be shipped with Deutscher Paket Dienst (DPD). Shipping costs vary based on type of shipping, destination (Zone 1 - 6) and weight. Once we have received your order, we will determine the exact shipping and handling costs and will ask you to confirm these. Only after your confirmation will we carry out your order.
4. Please note:
For orders from countries such as the USA, Brazil and Turkey, it may be cheaper to order via amazon.com.
General Terms and Conditions for Participating in BEST CREATiFES
iF DESIGN MEDIA GmbH | Bahnhofstrasse 8 | 30159 Hannover | Germany
P. +49.721.35455800 Managing Director: Ralph Wiegmann
Registration court: Amtsgericht Hannover | Registration number: HRB 206300
Tax No.: 25/206/05272 Sales tax identification number pursuant to Section 27a
of the German Sales Tax Act: DE 273738925
Responsible for content pursuant to Section 6 of MDStV: Ramona Rockel